Better Communication: How to have the right spirit for crucial conversations…

Communication with our partner can be incredibly difficult, but also incredibly rewarding. Dr. Matt Townsend says that when we focus first on finding the right spirit in the conversation, we will be able to find the right words. Examples of finding the right spirit can be outlined through these 4 comparisons:

Inviting vs. Interrogating

Understanding vs. Assuming

Cooperating vs. Competing

Clearing vs. Complaining

Dr. Matt Townsend's Web Site